Complex care

We offer a wide range of specialist care and support services to adults with complex needs. Our complex care services ensure the people we support maintain independence and choice.

Complex care support is planned around people’s lives, to ensure dignity and respect. Recognising complexity, and working in partnership, we aim to ensure our support is consistent, long term and of the highest quality. We also understand the sensitivities of providing support in your own home.

Individual needs, dignity and respect

Our support is delivered through highly skilled, experienced teams. Our training programmes ensure our people have the right levels of experience and up-to-date knowledge to ensure the support provided is centred on individual needs. Each team member undertakes regular training with additional support provided through our in house training team and, working in partnership with external specialist partners and local authorities including:

  • Multi-Disciplinary Teams
  • Clinical Commissioning Groups
  • Continuing Healthcare Teams
  • Case Managers/ Social Workers
  • Hospitals
  • Acquired Brain Injury, Learning Disability and Mental Health teams

Through a pathway of support, we connect people to their loved ones and communities, promoting independence and maintaining their dignity and respect.